Items must be returned in the same condition in which they were received. Buyers may be liable for the loss in value of the item if it is returned in a deteriorated condition, or if the item is not packaged securely enough to prevent damage during shipping. If this should occur, the seller may deduct an amount to compensate for the loss of value and give the buyer a partial refund.
The buyer must give a clear description and state their reason for returning the item.
In most cases, the buyer will need to pay for the return shipment.
If the item is damaged when the buyer receives it or does not match the listing description, they may return it and we will give them a full refund. If the buyer changes their mind and no longer wants the item, they may request a return within the prescribed returns period.
Upon receipt of the returned item, the seller will refund the buyer to their cryptocurrency address, provided that the item passes an inspection.
All complaints need to include the order number, which you will receive upon completion of your order.
Please use the contact page for all questions and returns.